Reference

Understand How f64 Handles Your Data

Q: Can I request a copy of all the data f64 holds about me?

Yes. Email privacy@f64.asia from your registered address with the subject line 'Data Access Request'. We will verify your identity and send a structured copy of your account data within seven working days of verification.

Q: How do I request that f64 delete my personal data?

Submit a deletion request via email to privacy@f64.asia or through the Help section inside your account. After identity verification, we process the deletion within seven working days and confirm in writing once complete.

Q: Who should I contact if I believe my data has been mishandled?

Contact privacy@f64.asia immediately with a description of your concern. If you are not satisfied with our response, you may also escalate to the relevant data protection authority in your jurisdiction as permitted by local law.

At f64, we take your personal data seriously — what we collect, why we collect it, and how long we keep it is documented here in plain language.

Data You ControlClear Retention PeriodsAccount Security PracticesYour Right to Request DeletionIndia-Specific Compliance

Explore the Lobby Read FAQ

Explore What This Policy Covers

f64 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy governs all personal data processed through f64.asia and applies to accounts created where local law permits. We collect identification details, contact information and transactional records to operate your account, process deposits via UPI, Paytm and PhonePe, and deliver customer support. Data submitted during

1
payment flows — including UPI handles, Paytm-linked mobile numbers and PhonePe transaction references — is retained only as long as required for financial reconciliation and fraud prevention. We do not sell your personal data to third parties. Any sharing with payment processors is limited strictly to
2
what is necessary to complete a transaction you initiate. Your use of this platform confirms acceptance of the practices described here, to the extent permitted by the laws applicable in your region.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Choices

If you want to access, correct or delete any personal data we hold, our privacy support team is reachable through the channels below.

Email Request Send your data access or deletion request to our privacy team at [email protected]. Include your registered account email so we can locate your records and respond accurately within seven working days.

Live Chat Reach our support agents through the live chat widget on f64.asia. Available around the clock, agents can log a formal privacy request and provide a reference number for your follow-up.

In-Account Support Log in to your f64 account, navigate to the Help section and raise a privacy ticket directly. Your account details pre-fill automatically, so the team can verify your identity without back-and-forth.

HOW WE PROTECT YOUR ACCOUNT

Browse Our Data Handling and Security Practices

Every layer of your account — from login to withdrawal — carries data protections that we maintain continuously.

Data Collection Minimisation

We collect only what is needed to verify your identity, process transactions via UPI or Paytm, and resolve support tickets.

Cookie Handling

f64.asia uses session cookies for account authentication and analytics cookies to understand page performance.

Account Security Measures

Passwords are stored as salted hashes. Login sessions expire after inactivity.

Retention and Deletion

Account data is retained for the period required by applicable financial regulations in your jurisdiction.

Third-Party Data Sharing

We share data with payment processors like UPI networks, Paytm and PhonePe solely to complete transactions you initiate.

Requesting Changes to Your Data

Submit a correction or access request via email or in-account support.

Switch Through Common Privacy Questions

The questions below address the data rights and privacy practices we get asked about most by accounts in India. If your question is not covered here, email [email protected] with your account details and we will respond within seven working days.

We collect your name, email address, mobile number and identity verification documents. Payment flows via UPI, Paytm or PhonePe add transaction references and linked account identifiers needed to process and reconcile your deposits and withdrawals.

Financial and identity records are kept for the period required by applicable law in your jurisdiction — typically aligned with standard financial record-keeping obligations. Once that period ends, data is permanently deleted from our active systems.

Yes. Email [email protected] from your registered address with the subject line 'Data Access Request'. We will verify your identity and send a structured copy of your account data within seven working days of verification.

No. Data is shared with third parties only to complete transactions you initiate — for example, passing a UPI reference to a payment processor. We do not sell, rent or share your data with advertisers or marketing platforms.

Submit a deletion request via email to [email protected] or through the Help section inside your account. After identity verification, we process the deletion within seven working days and confirm in writing once complete.

We use authentication cookies to keep your session active and analytics cookies to measure page performance. You can block or delete cookies through your browser settings. Disabling analytics cookies does not affect your ability to log in or transact.

Contact [email protected] immediately with a description of your concern. If you are not satisfied with our response, you may also escalate to the relevant data protection authority in your jurisdiction as permitted by local law.

Understand How f64 Handles Your Data

Contact Us About Your Privacy Choices

Browse Our Data Handling and Security Practices

Data Collection Minimisation

Cookie Handling

Account Security Measures

Retention and Deletion

Third-Party Data Sharing

Requesting Changes to Your Data

Switch Through Common Privacy Questions

01 What personal data does f64 collect when I open an account?

02 How long does f64 keep my personal data after I close my account?

03 Can I request a copy of all the data f64 holds about me?

04 Does f64 share my data with third parties for marketing?

05 How do I request that f64 delete my personal data?

06 What cookies does f64.asia use and can I turn them off?

07 Who should I contact if I believe my data has been mishandled?

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