Reference

Read Our Terms Before You Start

These terms set out the rules under which you hold and use your f64 account — including how we handle deposits via UPI, Paytm and PhonePe, what you…

Applies to all account holdersGoverned by local law where you accessUpdated terms notified by emailCovers UPI, Paytm, PhonePe transactionsEffective from the date you open your account

Explore the Lobby Read FAQ

Explore the Scope of These Terms

f64 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every part of your f64 account — the lobby, wallet, withdrawals, and any communication we send you. Access to specific games, markets, or features depends on where local law permits it, and it is your responsibility to confirm that using this platform

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complies with the rules in your state or territory. We do not warrant that everything visible in the lobby is available to you specifically; eligibility is jurisdiction-dependent. Payments processed through UPI, Paytm, or PhonePe fall under both these terms and the policies of your chosen payment
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provider. Where a conflict exists between those policies and ours, we will tell you which set of rules takes precedence for that transaction. These terms do not alter any rights you hold under applicable Indian consumer protection law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

Contact Us About These Terms

If any clause is unclear, or you want to raise a concern about how these terms have been applied to your account, our support team is available around the clock through the…

Live Chat Open the chat widget from any page inside your account dashboard. A member of the policy support team picks up queries about these terms during all hours and will confirm the clause in question within the same session.

Email Support Write to our terms and account policy address listed in the footer. Include your registered email and account ID so we can pull the relevant history and reply with a specific, written answer within 48 hours.

Help Centre The Help Centre on f64 hosts a dedicated terms section with plain-language explanations of each clause, including how eligibility is assessed for India-based accounts and how payment disputes are handled.

HOW WE HANDLE YOUR ACCOUNT

Browse Our Account Security and Data Practices

These six practices describe how f64 manages your account data, cookies, and security settings — and how you can request changes or raise concerns under these terms at…

Data Retention

We retain your account data for as long as your account remains active and for the period required by applicable…

Cookie Use

Cookies on f64 pages remember your session, language preference, and last-used payment method — UPI, Paytm, or PhonePe.

Account Security

Your account is protected by password authentication and, where you enable it, two-factor verification.

Requesting Changes

To update registered details — email, phone number, or linked UPI handle — submit a request via Live Chat or…

Who to Contact

For any dispute about how these terms have been applied, contact our dedicated policy email listed in the footer.

Term Updates

When we update these terms, we notify you at your registered email at least seven days before the new version…

Switch Between the Questions That Matter to You

These questions cover the clauses account holders ask about most often — from eligibility and access to data rights and payment rules. If your question is not listed here, the policy team is reachable via Live Chat any time.

These terms apply to any person who opens or uses an f64 account. Access and eligibility depend on where local law permits it, so it is your responsibility to confirm that using this platform is lawful in your state or territory before proceeding.

Yes. Write to our support address with your account ID and a subject line reading 'Data Request'. We will compile the data held against your account and send it to your registered email within 30 days of receiving the request.

After account closure, f64 retains your records for the period required under applicable Indian law, then deletes them. You may request confirmation of deletion once that retention period has passed by contacting the policy support team.

Yes, all deposits and withdrawals processed through UPI, Paytm, or PhonePe are subject to these terms. Your payment provider's own terms also apply, and in a conflict we will tell you which set of rules governs that specific transaction.

We send a notification to your registered email address at least seven days before any revised terms take effect. The updated version is also published here with the effective date clearly marked at the top of the page.

Contact the policy team via email or Live Chat and quote the specific clause you believe was applied incorrectly. We will review the decision and respond in writing within 48 hours with either a resolution or a clear explanation of our position.

Specific promotions and bonuses carry their own conditions that sit alongside these terms, not in place of them. Where those conditions conflict with this document, the promotion-specific rules apply only to that promotion; everything else falls under these terms.

Read Our Terms Before You Start

Contact Us About These Terms

Browse Our Account Security and Data Practices

Data Retention

Cookie Use

Account Security

Requesting Changes

Who to Contact

Term Updates

Switch Between the Questions That Matter to You

01 Who do these terms apply to?

02 Can I request a copy of the data f64 holds about me?

03 What happens to my account data if I close my account?

04 Do these terms cover transactions I make via UPI, Paytm, or PhonePe?

05 How will I know if the terms have changed?

06 What should I do if I disagree with a decision made under these terms?

07 Are there parts of f64 that these terms do not cover?

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